Slow Food Design Co., Ltd. (hereinafter referred to as the company) highly values the privacy of our members and has formulated a privacy protection policy in accordance with the “Personal Data Protection Law” and its implementing rules. The terms of this policy apply to any user of this website, regardless of whether you live in Taiwan or abroad. Please refer to the following privacy protection policy:

1. Security of Personal Data

Protecting the personal privacy of our members is an important  philosophy of our company. Without the consent of our members, we will never provide their personal information to any third party unrelated to the services of this website. Members should keep their passwords and personal information confidential, and do not provide any personal information, especially passwords, to anyone. After using the services provided by the company, be sure to log out of your account. If you share your computer with others or use a public computer, please remember to close your browser completely.

2. Use of personal data

The personal data obtained by relevant websites of our company are only used by the company within the company, according to the purpose and scope of use as originally stated, or to complete transactions on the website. Unless stated in advance or in accordance with relevant laws, the company will not provide the information to third parties or use for other purposes. Examples of the purpose of use are as follows:

  1. When using the services provided by the company as a member, the member information is automatically displayed on the page.
  2. Carrying out transactions
    When a member makes pre-orders, bids, purchases, participates in promotional events, or engages in other transactions for goods or services, the company’s inquiries about the delivery of goods, the provision of labor services, the payment of prices, the response to customer inquiries, the inquiries to members, related sales and after-sale services, and other necessary business to carry out the transaction.
  3. Advertising or marketing, etc.
    Providing members with various e-magazines and other service-related information through email, mail, telephone, etc. Conducting personalization, usage of service analysis, new service development, or current service improvement through the content or advertisements viewed by members, customer’s personal attributes or purchase records, and their browsing records on the company’s website, etc. Contacting members regarding opinions on polls, events, message boards, etc., or other service-related matters.
  4. Replying to customer inquiries
    To respond to inquiries made by members to the company through email, mail, fax, telephone or any other direct or indirect means of contact.
  5. Other business incidental matters: necessary use for the company to provide services in addition to the purpose of use from 1. to 4. mentioned above.
  6. Information provided to individual service providers
    When a member makes reservations, bids, purchases, participates in prize-giving activities, or applies for other transactions for a service provider’s goods or services, the company may provide the member’s personal data to the service provider to the extent necessary for the exchange. The service provider is responsible for managing the profile. The company will give service providers the obligation to process personal data following the principle of protecting the privacy of members. However, there is no guarantee that service providers will abide by it. For details, please contact the respective service provider.
3. Data Security

In order to protect the privacy and security of members, the company’s member account information will be protected by password protection and other technological protection. The company tries its best to protect the security of all personal data with reasonable technology and procedures.

4. Ways to inquire or correct personal data

Members may contact the customer service center with the need to search, read, make copies, input, correct, stop computer processing and usage, or delete their personal data. The company will promptly deal with the needs.

5. Traffic Analysis

We will record information such as the user’s web address and browsing activities on related websites. However, this data is only used for traffic analysis and network behavior investigation to improve the service quality of websites related to this website. The analysis is simply an overall analysis, not tied to a specific individual.

6. Cookies

In order to facilitate member usage, the company’s website will use cookies technology to provide necessary services; cookies is a technology used by the website server to communicate with members’ browsers, which may randomly store strings of data from in the computers to identify and distinguish users. If a member turns off cookies, it may lead to failure of logging in to the website or using the shopping cart. Our e-commerce website may use cookies. Cookies are some short information that the server writes to the user’s hard disk through the browser to distinguish between users. Only the website that originally set the cookies can read its content. The use of cookies on our e-commerce website is mostly based on auxiliary functions, such as storing specific types of information you prefer, or storing related passwords so that you do not have to enter your password every time you surf the Internet to our website. Cookies does not contain any information that would enable others to contact you by phone or email. You can change the setting on your browser to know when cookies are being recorded or to avoid other cookies setups.

7. Personal data security protection

We limit the employees who have access to your personal data to those we reasonably believe need it to provide you with the products or services or to complete the work. We have implemented physical, electronic and procedural safeguards that comply with regulatory requirements to protect the security of your personal data.

8. Revision of Privacy Policy

As the market environment changes, the company will revise the website policy from time to time. Major changes in the processing of personal data will be sent via your primary email address or posted on our website. If members have any questions about the privacy statement of the company’s website or related matters related to personal data, please contact the company via  the customer service email.

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